Privacy Policy

As a data subject (customer, delivery recipient), you can be assured that The Zeek Fashion Co. (“Zeek,” “we,” “our,” or “us”) is dedicated to protecting your privacy and maintaining the highest level of security whenever you interact with us.

This Privacy Policy explains what personal information we collect, how we collect, use, share, store, and protect it, and the rights you have regarding your data. By visiting our website (http://www.zeek.you), communicating with our customer service, or engaging with any of our services (collectively, the “Services”), you consent to the practices described in this policy.

Personal information refers to any data that can identify you as an individual. Depending on how you interact with Zeek, we may collect:

• Personal/Contact Details: Full name, phone number, email, postal address.
• Delivery & Transaction Data: Package details, delivery addresses, sender/receiver details, payment information, and related service records.
• Financial Information: Billing details, card or bank account numbers when you place an order on our website.

We collect this information via our website, call center, live chat, email, social media channels, and physical service points.

Zeek processes personal data only when at least one of these conditions applies:

• Consent: You have given clear consent for specific processing purposes by placing an order on our website.
• Contract: Processing is necessary to fulfil a delivery or other service contract with you.
• Legal Obligation: Processing required to comply with applicable laws (e.g., tax, anti-fraud).
• Vital Interest:To protect your life or another person’s vital interests in emergencies.
• Public Interest/Legitimate Interest: For legitimate business purposes that do not override your rights.

To the extent permitted by law, we use your information to:

• Provide and operate our order fulfilment and delivery related services.
• Manage pickups, deliveries, payments, and customer support.
• Improve our services, develop new offerings, and conduct data analytics for operational efficiency.
• Detect and prevent fraud, theft, or abuse of our systems.
• Communicate service updates, promotions, or offers (where permitted).
• Comply with legal and regulatory requirements, including responding to law enforcement requests.

Without this information, we may be unable to provide you with certain services.

We may share personal data with:

• Third-party delivery services & affiliates that need the information to provide services.
• Third-party partners & service providers (e.g., payment processors, IT support, couriers) bound by confidentiality agreements.
• Regulatory or government authorities where required by law or legal process.
• Business transfers in the event of a merger, acquisition, or asset sale.

If personal data is transferred to a country lacking equivalent data protection laws, we will implement appropriate safeguards (such as standard contractual clauses) and ensure compliance with the Nigeria Data Protection Regulation (NDPR) and other applicable laws.

Zeek applies robust technical and organizational controls to protect your data, including:

• Encryption of data in transit and at rest
• Secure servers and firewalls
• Access controls and multi-factor authentication
• Regular security audits

You are responsible for maintaining the secrecy of your account credentials and promptly notifying us of any unauthorized use.

In the event of a personal data breach, Zeek will notify the appropriate authorities and affected individuals within 72 hours of becoming aware of the breach, as required by NDPR.

You have the right to:

• Be informed about how we use your data.
• Access the personal data we hold about you.
• Rectification of inaccurate or incomplete data.
• Erasure of data where legally permissible (“right to be forgotten”).
• Restrict processing under certain conditions.
• Data portability to receive or transfer your data in a machine-readable format.
• Object to certain processing, including marketing.
• Withdraw consent at any time, without affecting prior lawful processing.

To exercise these rights, contact us (details below).

Our third-party delivery and other service agents may use automated decision-making, including profiling, for route optimization, fraud prevention, and service personalization. Such processing will never have legal or significant effects on you without human oversight. You can object to this by contacting us.

We keep your personal data only as long as necessary to fulfil the purposes described here and to comply with legal obligations (e.g., tax and accounting rules). When data is no longer required, it will be securely deleted or anonymized.

Zeek uses cookies to enhance your experience on our website and apps:

• Essential cookies for site functionality.
• Analytics cookies to understand usage and improve performance.
• Preference cookies to remember settings and tailor content.

You can manage or disable cookies through your browser settings, but some site features may not function properly if you do so.

Our services are not directed to children under 18, and we do not knowingly collect personal data from them. Parents or guardians should supervise children’s online activities.

By providing your email, phone number, or similar contact details, you consent that Zeek may contact you for service updates, delivery notifications, or marketing (where permitted). You can opt out of marketing communications at any time.

Our websites may link to external websites. We are not responsible for the privacy practices of those third-party sites and encourage you to review their privacy policies.

We do not disclose or share personal data provided to us on this website, unless it is absolutely necessary. We may share your personal information with affiliates; authorised agents; service providers, such as IT service providers; operating companies and other related entities.

Zeek reserves the right to update this Privacy Policy periodically. Changes will be posted on our website with a new “Last Updated” date. We encourage you to review it regularly.

For questions, concerns, or to exercise your rights under this Policy, please contact:

The Zeek Fashion Company
52-54 Isaac John Street, Ikeja GRA, Lagos 100282, Lagos
Email: hello@zeek.you